Shipping Policy

 

Effective Date: December 4, 2025

Contact: admin@tradythings.com

1. Order Processing

 

Orders are typically processed within 5 business days (Monday through Friday) before being handed over to the shipping carrier. You will receive a confirmation email with tracking information once your order has shipped.

 

Processing times may vary slightly during high-volume periods or holidays.

2. Where We Ship

 

We currently offer shipping within the United States and internationally to select destinations.

 

International availability, shipping rates, and delivery timeframes vary depending on your location and will be shown at checkout.

3. Estimated Delivery Times

 

Please note that these timeframes are estimates and may vary depending on your location and carrier service levels.

• U.S. Orders: Estimated delivery within 5–8 business days after shipping
• International Orders: Estimated delivery within 7–21 business days after shipping

 

Customs and Import Delays

For international orders, additional delays may occur if your package is held by customs in the destination country. Unfortunately, we have no control over this process or the time it may take. Any import duties, taxes, or customs fees are the responsibility of the recipient.

 

Delivery estimates do not include order processing time.

4. Shipping Costs

 

Shipping costs and any applicable promotions (such as free shipping on qualifying orders) will be displayed at checkout. Rates may vary depending on destination, product type, and any current offers.

 

Shipping charges are non-refundable once an order has shipped.

5. Tracking Information

 

You will receive an email with tracking information once your order has shipped. Please allow up to 48 hours for tracking updates to appear, especially during peak periods.

 

It is your responsibility to ensure that the shipping address you provide is accurate and complete at the time of checkout.

6. Lost, Delayed, or Stolen Packages

 

Once your order has been shipped, it is in the care of the shipping carrier. However, we understand how important your order is, and we’re here to help if something goes wrong.

 

If your package is significantly delayed, marked as delivered but not received, or appears to be lost, please contact us at admin@tradythings.com. We’ll do our best to assist you in communicating with the carrier and exploring possible solutions.

 

We recommend keeping a close eye on your tracking updates and ensuring that someone is available to receive the order if necessary.

7. Split Shipments

 

Some orders may be shipped in multiple packages based on product availability or fulfillment logistics. If this happens, you’ll receive separate tracking information for each shipment.

8. Questions or Concerns?

 

We’re here to help. If you have questions about shipping, delivery times, or tracking, please reach out to us at:

admin@tradythings.com