Refund and Return Policy

 

Effective Date: December 4, 2025

Contact Email: admin@tradythings.com

1. Overview

 

At TradyThings.com, we aim to provide quality products and a smooth shopping experience. This policy outlines the conditions under which we accept returns and issue refunds for physical merchandise and digital products.

 

By making a purchase, you agree to the terms described below.

2. Physical Product Returns and Refunds

 

We accept refund or return requests for physical merchandise only in the following situations:

• The item is defective, damaged, or misprinted
• The item is incorrect (not what you ordered)

 

We do not issue refunds or accept returns for items that do not fit due to customer-selected sizing errors.

 

Timeframe

 

All refund or return requests must be submitted within 15 days of the delivery date.

 

Condition of Returned Items

 

Returned items must be:

• Unused and in original condition
• In the original packaging (if applicable)
• Accompanied by photo evidence showing the damage or error

 

We reserve the right to reject any return that does not meet these conditions.

3. Return Shipping

• For non-defective returns: You are responsible for return shipping and will be charged a 15% restocking fee.
• For defective or incorrect items: We will cover the return shipping or provide a replacement or store credit at no additional cost.

 

Shipping Costs

 

Original shipping charges are non-refundable, except in cases where we are at fault.

 

Shipping Method and Insurance

 

We are not responsible for return shipments lost or damaged in transit. We recommend using a trackable shipping method, and if available, purchasing shipping insurance when sending items back to us.

4. Digital Products and Downloads

 

All sales of digital products are final.

Once a digital product (such as an eBook, template, or downloadable file) has been accessed or downloaded, no refunds will be issued.

 

We reserve the right to consider refund requests for digital items on a case-by-case basis, but we are under no obligation to approve such requests.

5. Sale and Clearance Items

 

All items marked as sale, clearance, or final sale are non-refundable and non-returnable, unless they arrive defective or incorrect.

6. How to Request a Refund

 

To request a refund or initiate a return, please contact us at admin@tradythings.com and include the following:

• Your full name and email address used during purchase
• Your order number
• A detailed description of the issue
• Clear photos of the item(s), packaging, and any defects

 

We will review your request and respond within a reasonable timeframe.

7. Refund Processing Time

 

If your request is approved, we will issue your refund within 5 to 10 business days of confirmation. Refunds will be applied to the original method of payment. You will receive an email confirmation once your refund has been processed.

8. Contact

 

If you have any questions regarding this Refund and Return Policy, please contact us at:

admin@tradythings.com